Technical knowledge
Engineers spend time finding the right manual and revision.
Retrieve relevant instructions with an equipment reference and source document.
Turn equipment manuals, operating procedures and maintenance records into a practical resource for engineers and shift teams. Reduce repetitive work in reporting and service requests.
Start with repeatable operations that have usable source data and a clear way to check the result.
Engineers spend time finding the right manual and revision.
Retrieve relevant instructions with an equipment reference and source document.
Shift notes and incident reports arrive in different formats.
Prepare a consolidated draft linked to the production area and equipment.
Service tickets often lack the context needed by the maintenance team.
Extract the issue, equipment details and previous work for an engineer to review.
AI prepares the output. Access rules, review steps and escalation paths are defined before launch.
The architecture depends on your data, workload, languages and hosting requirements.
RAG and BGE-M3 semantic search retrieve relevant passages from your knowledge base. Source references let employees check the information behind an answer.
We evaluate retrieval and answer quality using a reference set of questions. Requests with insufficient evidence are passed to staff.
Our stack includes Qwen 3, Gemma, Mistral Small and DeepSeek-R1. We evaluate models against your use case and scope adaptation or fine-tuning when the data supports it.
Process documents and spreadsheets and extract information from scans and images. GigaAM supports Russian speech workflows; speech recognition for other languages is selected and tested separately.
AI agents prepare documents, tasks, notifications and approval steps. Actions with business consequences follow agreed rules and require approval where specified.
We assess integration with your ERP, CMMS, maintenance systems, email and your intranet.
Discovery covers available interfaces, data fields and read/write permissions. If an API is unavailable, we agree a file exchange or another integration method before estimating the project.
Deploy on agreed infrastructure: dedicated servers, virtual machines or containers. We agree hosting locations, data flows and processing arrangements with your IT team before any project data is transferred.
Role-based permissions, Active Directory, VLANs, VPNs and isolated environments.
Activity logs, backups, restore checks and availability monitoring.
Answer evaluation, model error reviews, knowledge base updates and a user support channel.
Equipment settings, maintenance decisions and operational safety remain with qualified staff. Connections to production control systems are scoped separately.
Establish a baseline, then compare it with the pilot. The number of generated answers alone does not demonstrate savings.
Compare the existing process and AI-assisted work on a representative set of equivalent tasks.
Compare the existing process and AI-assisted work on a representative set of equivalent tasks.
Compare the existing process and AI-assisted work on a representative set of equivalent tasks.
You receive the architecture, integration documentation and operating procedures needed to run the solution.
Choose the process, source materials and acceptance criteria.
Agree hosting, integrations, cost and delivery scope.
Configure the solution and review quality with your team.
Train users, hand over documentation and support the system.
A possible starting point: Knowledge search for one equipment family.
Scope, timing and budget follow an assessment of your workflow and data.
georgia@dinesco.com ↗+995 595 245 159